LLM-F20/R: LabelMark 20W 220x220mm Optical-Fibre Laser Marking & Labelling Machine, 80mm Center Driven Rotating Unit Combo

We offer installation and on-site training with the purchase of this machine, therefore travel and call-out costs may apply. The machine will be delivered via freight company before one of our technician’s arrive after you made booking. We have videos to power you through the installation process and what is needed for you to speed up the installation process. If you encounter any difficulties you can check more videos on www.SortIT.co.za. Please do not hesitate to contact our sales or support team on 076 666 6655.

We offer installation and on-site training with the purchase of this machine, therefore travel and call-out costs may apply. The machine will be delivered via freight company before one of our technician’s arrive after you made booking. We have videos to power you through the installation process and what is needed for you to speed up the installation process. If you encounter any difficulties you can check more videos on www.SortIT.co.za. Please do not hesitate to contact our sales or support team on 076 666 6655.

We offer installation and on-site training with the purchase of this machine, therefore travel and call-out costs may apply. The machine will be delivered via freight company before one of our technician’s arrive after you made booking. We have videos to power you through the installation process and what is needed for you to speed up the installation process. If you encounter any difficulties you can check more videos on www.SortIT.co.za. Please do not hesitate to contact our sales or support team on 076 666 6655.

We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.

Some items within your purchase come with different warranty terms and period:
• ROTARY-BASE2/D30: 6 Months
• LLM-220, AM-WIPE/5, L-OPTICAL/WIPE: No Warranty

Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.

If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.

A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.

We try our best to keep services, service plans or maintenance plans accompanying our machines free of charge. However, in cases where we cannot obtain free access to the machine or parts we need to service, or where travel costs were not paid for such service, or any other relevant reasons, we reserve the rights to waive the free service we provide on temporary or permanent grounds. Once the service has been withdrawn, the only support available to you will be our Knowledge Base found at http://www.amuser.co.za/ and Technical Videos on http://www.SortIT.co.za/

All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine’s warranty information and service history on our website or mobile app – in any way and at any time. We honour our machines’ warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.

The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.

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All the pictures are for demonstration purposes only, therefore the machines’ colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.

Please take notice that in order to keep up with the ever growing demands and in an endeavour to try and optimise and expedite our service offering, we make use of artificial intelligence (“AI”) to produce specifications, information and content in relation to our products, which specifications, information and content may be published on our website. AI extracts specifications, information and content in accordance with its programming and learning algorithms, and whilst we do our best to regularly work with our IT service providers to ensure that the AI we employ is sufficiently suited and implemented as accurately as possible, AI is not without imperfections and growing pains, and we therefore have no control over the functioning of the AI we may choose to implement nor the accuracy (perhaps rather inaccuracy) of the sources from which the AI elects to draw information from. We will accept no liability for any harm, loss or damage which may be occasioned by your use and/or reliance upon specifications, information and content published by AI on our website and we urge you to directly contact us to establish and ensure the veracity of any specifications, information and content in relation to our products, which may be published on our website from time to time.